Welcome to All Brands Toys
We are Australia’s Greatest Toy Wholesaler. The range of Wholesale Toys we can supply is second to none. We supply the latest toys available in the market. You’re a Toy Retailer; it’s a competitive world out there so every bit of support you get is a plus for your operation.
So whether you’re online or have a retail store, and you’re in the market for a supplier of toy products, then you need look no further. Not only do we stock the latest and the greatest, we also wrap our products in on-time delivery and great customer communication. We even deliver to the remotest corner of our country or the tiniest spec in the Pacific.
…And our range is second to none!
So what makes us so special? If you’re an independent retailer constantly battling the big boys then you’re exactly what we’re looking for. Not only do we have all the great brands at our disposal we also search the planet for price point alternatives in most categories to ensure you are at least price competitive in your location with unique and differentiated products.
We support our independent clients with timely product information, product releases, new offerings and a stable of our own products that have been specifically tailored for the independent traders – that’s right you won’t find these in the majors!
NOTE:
All orders must be a minimum value of $800 before goods can be dispatched or a $50 service/handling fee will apply.
PRICE IS PER ITEM (not per carton or per display, unless otherwise indicated). PACK QUANTITY indicates the number of item/s in a box or a carton. E.g. Pack of 2 means there are 2 items in a box. Therefore, cost shall be 2 x the indicated price.
Note
All orders must be a minimum value of $800 before goods can be dispatched or a $50 service/handling fee will apply.
PRICE IS PER ITEM (not per carton or per display, unless otherwise indicated). PACK QUANTITY indicates the number of item/s in a box or a carton. E.g. Pack of 2 means there are 2 items in a box. Therefore, cost shall be 2 x the indicated price.

Credit & Return Policy

• When a product is damaged in transit or any faults are found, claims must be advised within 7 days of receipt. (No exceptions) *If the damaged product is obvious at the time of delivery, please take a photo, document the damages and email Customer Care at customercare@allbrandstoys.com within the specified timeframe. We will not accept any claims/replacements outside of the specified timeframe.
• When a product is faulty, the item(s) can be replaced or returned for a full refund. The reporting of faulty or damaged items must be made within 12 months from the date of invoice. No replacement/credit will be given after this period.

• When a product has been short supplied a credit will be processed after investigation. The reporting of short supplies must be made within 7 days of receipt of stock. No replacement/credit will be given after this period.

Stock Returns – Incorrect product delivered: Items being returned, must be received in their original packaging/condition. We will not accept damaged returned items for credit or replacement.
(Freight –All Brands Toys will arrange for the collection. At this point, we will require full dimensions (length, width, height and weight), of carton(s), a contact name, business hours. Once this has been supplied, collection will be arranged. You will then be emailed a connote number and label(s), which must be secured safely to each carton(s).

Customers are not entitled to a refund;
• If you have changed your mind and/or no longer want the product(s)
• Realise you cannot afford the product(s)
• Have selected the wrong product(s)
• Were responsible for causing the fault, or product damage

How to arrange a credit:

Claims and disputes must be advised by the customer within the stated timeframes above. No credit/replacement will be given after this period.
Once notified, a Credit Request Form will be emailed. Authorisation will be approved upon the below information being provided, which you will find on your invoice;

Original Invoice number
Item number of product to be credited
Item Description
Quantity of items to be credited
Reason for return if applicable

If the credit is refused this is communicated to the customer. If the credit is approved a credit note will be supplied and the credit will be reflected against the appropriate invoice.

Welcome to All Brands Toys

Note

Credit & Return Policy